Privacy Policy

At TutorGenix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our academic support services.

By accessing our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

Full Name
Email Address
Phone Number
Country
Academic Requirements
Documents uploaded by you

Automatically Collected Information

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date & Time of Visit
Cookies and Analytics Data

How We Use Your Information

The information we collect may be used to:

Provide academic support services.
Process your enquiries and orders.
Respond to customer support requests.
Improve our website and services.
Send important service-related updates.
Prevent fraud and ensure website security.
Comply with applicable legal requirements.

Confidentiality

TutorGenix values your privacy. All personal information, project details, and uploaded documents are kept strictly confidential.

We do not sell, rent, or trade your personal information to any third party.

Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Improve website performance.
Remember your preferences.
Analyze website traffic.
Enhance user experience.

You may disable cookies through your browser settings if you prefer.

Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no online system can guarantee 100% security.

Third-Party Services

Our website may use trusted third-party services for:

Website analytics
Payment processing
Customer communication

These third-party providers have their own privacy policies, and TutorGenix is not responsible for their practices.

Data Retention

We retain your information only for as long as necessary to:

Deliver our services.
Provide customer support.
Meet legal and regulatory obligations.
Resolve disputes when required.

After this period, your information may be securely deleted.

Your Rights

You may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data.
Withdraw consent where applicable.
Contact us regarding any privacy concerns.

Children’s Privacy

Our services are intended for college and university students. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

TutorGenix reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will become effective immediately upon publication.